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Onboarding Process and Background Checks
Recruiters have been known to mine all information about you via Blogs, Twitters and the other digital footprints that you leave behind. An online identity is a social identity that you establish in...
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Social Shopping
Shopping is a social activity and more and more retailers are realizing that they need to embrace social computing (or the “groundswell” as explained in an excellent must-read book by the same name by...
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Online Communities for Retail
For a Retailer, embracing communities can help build better services and boost customer loyalty. Through online communities, customers can participate in defining new features and services. They can...
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Office Web Applications
First Look: Office 14 for Web Watch Antoine Leblond, Senior VP of Office Productivity and Chris Bryant, Group Product Manager demonstrate Office 14 for the Web....(read more)
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Microblogging/Twitter in Retail
Press releases, Company Sites, White papers are great forms of communication but Microblogging stands out when urgency and time sensitivity is of the essence. Many people use Twitter for...
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NRF 98th Annual Convention & EXPO
The Convention is open January 11-14 and the EXPO Hall Floor and DESiGN STUDiO January 12-13. Registration is open at : LINK Now Reading : Competing on Analytics (Excellent book on understanding the...
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Seeking Retail 4-5-4 Calendars built on Sharepoint
What is the 4-5-4 Calendar : The 4-5-4 Retail Calendar divides the year into quarters with the first and last month of each quarter consisting of 4 weeks each and the middle month of each quarter...
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Managing your Social Network Status Messages using Microsoft Outlook and...
Personal Status Messages (PSM) are an excellent way to keep in touch with your network. Facebook, Windows Live, LinkedIn and other social networks have Personal Status Message features that let you...
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Collaborative Compliance
Last year, I brainstormed with the Fair Factories Clearinghouse on using Collaborative Technologies for ethical sourcing management. They were looking for a tool that enabled their members to...
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Sharepoint Conference 2009
An excellent opportunity to learn more about Sharepoint 14: Check out the Early Bird Registrations . With many Retailers already running Sharepoint for their Intranet and Extranet sites the new...
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Solution Accelerators
Solution Accelrators are free tools and guidance from Microsoft. These can help accelerate the assessment, planning and deployment of Microsoft technology. I have been working with several retailers...
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Social Computing Solution Scenarios
Most retailers that I meet with have already been exploring social media from the perspective of marketing, building customer communities and social shopping. In addition to this they are exploring...
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Retail APIs
With the growth of Social Networks and Communities, we see a lot of conversations, recommendations of products and services happening outside of the retailer’s site. This presents an excellent...
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Social Enabling Shopping Sites
Shopping is undeniably a social activity. As more retailers realize the need to embrace social media, they're also recognizing that there are key loyalty differences between online and offline retail...
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Technical Case Study: Supply-Chain Management Platform Supports Seamless...
This is an excellent whitepaper for understanding the challenges and solution for Supply Chain Collaboration as implemented by the Entertainment and Devices (EDD) division in Microsoft. EDD leverages a...
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Stories about SharePoint in Retail: Major Tire Company Adopts Collaboration...
With over 5,500 employees at its corporate head office and 475 retail outlets nationwide, Canadian Tire was looking to refresh its Intranet site known as inTIREnet. The pre-existing site, hosted on a...
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Stories about SharePoint in Retail: Craft Brewer Stays Connected with its...
New Belgium Brewing, one of the most innovative and fastest-growing craft brewers in the United States, has long used information technology to help meet its commitments to environmental stewardship,...
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Stories about SharePoint in Retail: Specialty Retailer Smoothes Operations...
Jamba Juice—a leading provider of healthy, on-the-go food and beverages—viewed the economic slowdown as an opportunity to assess its operations and improve efficiencies. The company decided to invest...
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Microsoft Online Dedicated Service Descriptions
Microsoft Online Services provides dedicated, enterprise-level hosted solutions for e-mail, collaboration, instant messaging and Web conferencing. Services are delivered from a highly reliable network...
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Unified Communications in Retail from Clarity Consulting
Excellent demo of a fully Hosted Customer Interaction Management Platform from Clarity Consulting: http://connect.claritycon.com/...(read more)
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